Effective Date: 01-25-2025
Smart Choice Solar (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with us through our website, services, and communications. By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information to provide you with the best experience possible. The types of information we may collect include:
1. Personal Information:
- Name, phone number, email address, and home address.
- Information provided during consultations or through forms on our website.
2. Device and Usage Information:
- IP address, browser type, operating system, and device information.
- Information about your interaction with our website, such as pages visited and time spent on the site.
3. Communication Information:
- Details of messages sent via A2P 10DLC messaging services.
- Opt-in and opt-out preferences for SMS communications.
How We Use Your Information
We use your information for the following purposes:
- Providing Services: To deliver our products and services, including consultations, installations, and follow-ups.
- Communication: To send you updates, promotions, and service-related messages (via email, SMS, or phone calls).
- Compliance: To adhere to A2P 10DLC guidelines and ensure lawful communication practices.
- Improvement: To improve our website, services, and marketing strategies.
- Legal Requirements: To comply with applicable laws and protect against fraudulent or unauthorized activities.
Sharing Your Information
We do not sell your personal information. However, we may share your information under the following circumstances:
- Service Providers: With trusted partners who assist in delivering our services (e.g., payment processors, installers, CRM platforms).
- Legal Compliance: When required by law, such as in response to legal processes or requests from government authorities.
- Business Transfers: In connection with mergers, acquisitions, or business transactions.
As a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request details about the personal information we collect and how we use it.
- Right to Delete: Request the deletion of your personal information, subject to legal exceptions.
- Right to Opt-Out: Opt-out of the sale of your personal information (though we do not sell data).
- Non-Discrimination: Exercise your rights without facing discrimination in service or pricing.
To exercise your rights, contact us at info@smartchoice.solar
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. Please notify us immediately if you suspect any unauthorized access to your information.
Opting Out of A2P 10DLC Messaging
If you wish to opt-out of SMS communications, reply “STOP” to any message received. You can also contact us directly to update your preferences. Note that opting out may affect your ability to receive important updates about your services.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website performance and visitor behavior.
- Deliver targeted advertisements.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Effective Date” updated.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: info@smartchoice.solar
- Phone: (844)787-6456
- Address: 1105 W Ave M Unit D, Lancaster, CA 93534